I have used My Guy several times and have never been disappointed. Customer service is great, technicians are knowledgeable, personable and work incredibly clean. Highly recommend.
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Have used My Guy for several years. Their technicians are always courteous and thorough. They work clean. No mess left behind. Would definitely recommend.
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Set up appointment five days prior to them coming out told them what I needed done for my Locinvar unit waited around all day came toward the end of the appointment time and couldn’t do anything would have to come back with a different technician because the guy they sent didn’t know anything about it .They were not prepared to work on my unit when I asked them if they could work on my unit .Very disappointed
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Charlie is the best. He diagnosed the issue quickly and remedied it He is extremely knowledgeable
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Overall Experience
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Carlos was excellent and extremely kind. He answered any questions I had related to the issue I had with my sink. Highly recommend!!!!
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Shane & Dan were courteous and professional from the minute I opened the door! They did a fantastic job and left my bathroom cleaner then when they started ! They are both definitely ”My Guys” for all my future plumbing needs!
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Charlie came to my house to replace two bibs that were leaking and loose. He was very professional and knowledgeable and arrived during the time window I was told. He was also very personable. He took the time to explain to me how they are supposed to properly work. I have a 2 year warranty as well for the parts from this job, and signed up for their yearly maintenance plan. When I need plumbing work again, I will absolutely call My Guy Plumbing, and I will ask specifically for Charlie to do the work.
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Really nice guys. Good work. Clean, accommodating. Wish it was done same day. Cost took me by surprise. Feels like the situation backed me into that corner.
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Unfreeze line first hour Ariveed to home for frozen pipe. Upon inspection found that meter was frozen on both home and street side. Saw ice in poly line. MyGuy thawed poly line using heat gun. Successfully thawed line also after meter on house side. Water is on. Meter is not spinning meaning there are no other leaks after the meter.
Arrived on site customer stated that their daughter had dropped the shower caddy on to the handle of the shower and now the shower will not shutoff. After inspecting we found that the cartridge is not shutting off the water. MyGuy plumbing gave customer options to rectify issue. Customer would like too move forward with replacing the cartridge. After all work was completed, MyGuy plumbing tested all work for leaks. At this time their are no leaks found everything is working as should. MyGuy plumbing advised customer to move shower caddy to the back of the shower to prevent issue from happening signs
Provided estimates to replace indirect water heater. Forked River, NJ 08731
Arrived on site to perform plumbing inspection. Today we found that underneath the kitchen sink there are old gate valves for emergency shutoff valves underneath the sink and there is a saddle valve for the ice maker. There is also an S trap with an accordion style tailpiece as well. Left options for a complete rebuild and to add a studor vent underneath the sink.
Arrived on site customer stated that they had a leak on their flu pipe, after inspecting we informed the customer that due to the cold weather outside, and the boiler exhausting the leak could be due to condensation, we also advised customer to have a roofer come out and assess the roof cap.
Arrived on site to perform plumbing inspection. Upon inpection we found 2 leaking shutoff valves in the home. There is one leaking valve for the dishwasher and client has a brass dishwasher tailpiece I recommend to get replaced. There is also a leaking valve on the hot side in the hallway bath under the lav sink. Client has a tankless water heater that has not been flushed yet. Today we flushed the tankless water heater.
Tankless heater flush in Lanoka Harbor NJ
Installed new pressure reducing valve and expansion tank. Lanoka Harbor, NJ 08734
Arrived to the home, client has a water leak that caused damage in their kitchen, they have remediation done and the existing shut off valves for the kitchen sink were leaking. Client would also like to have an estimate for the finish on the kitchen once the cabinets are in. I provided options and client would like to become a member. Turned off water to the home and drained the system. Cleaned piping and prepped it for repair. Capped off water line water line risers and extended them slightly. Secured my connections and turned the water back on to the home to check for leaks. There are no leaks at this time.
Moen arbor with basket strainer Arrived to home for inspection. Found a few things I brought up to customer. Left options for everything. Shut off valves under deer lav sink stiff. Brass on pop up is thinning and to be proactive should change out. Pop ups are included with faucets which I why I gave options for replacement. Signs of leaking previously on kitchen drain and low quality basket strainer. Customer has old 3 handle shower valve and would like converted to single. She will be calling us back for everything when she is ready to do so. No leaks on work done today.
Kitchen faucet install forked River nj
Completed annual home inspection in Lanoka Harbor, NJ
Arrived on site to complete customers annual home inspection. After inspection MyGuy plumbing wrote up estimates on what we found to get rectified. For today customer would only like to move forward with installing two nuts on the drainage in the kitchen and in the lav sink. After MyGuy pluming installed new nuts and washers. MyGuy plumbing tested for leaks. At this time their are no leaks and everything is working as should. THEIR IS NO WARRANTY
Arrived on site client stated they had a leak under the lav sink. Upon inspection it appeared to be the faucet itself that was leaking. Today I replaced the faucet and pop up assembly and when done I tested for leaks. There are no leaks at this time.
Lav faucet install in Forked River NJ
